Thursday, April 08, 2010

Finding balance

Today I feel grateful for the balance in the universe. Lest you think I'm going down a Burning Man path, allow me to explain.

Tuesday night was one of those nights where I looked at the clock at about 5:30, right before the happy hour burger pile-up began, and before I knew it my rail was full. Suddenly the place is packed, there's a giant pool of people at the door waiting for dinner tables, the a la carte table of 15 right in front of the line is drunk as hell and singing "happy birthday" repeatedly and clapping in unison and I'm literally yelling to be heard, having to ask two or three times for ticket calls because I can't hear my chef on expo. I came into work with a sore throat, and now I've nearly lost my voice. I'm hanging on by a thread, struggling to keep up a good pace, checking and re-checking my tickets, and at one point I remember squeaking a pleading "no" when chef squeezed a new ticket into my already-full rail. I'm literally grunting out loud, and every move I make feels like a wasted motion. Why does that shelf have to be so high? Why the fuck is the grill so fucking hot? Who in their right mind orders well-done anything? Every request is suddenly a personal attack and I'd simply lost control.

I finally clear my rail, and I look at the clock again. Suddenly it's 10:20 and my eyes are blurry and I barely have the energy to stand up straight. Were people coming out of Easter hibernation? Did Tuesday become a new holiday? I'm looking for excuses as to why I felt so bad during service, and simultaneously feeling like shit for letting myself and my chef down. He gives me a pep talk, tells me it wasn't that crazy of a night, and that loud party was the biggest problem, but it only makes me feel worse that I couldn't handle my shit.

I put out generally timely plates, my temps were good and the food looked nice, but it was like pushing a boulder up a mountain getting there. So much of the job of cooking is the means to the end, and (at least to me) if the means isn't good then it doesn't really matter what the end product is. I worked with a cook once who could put up good-looking plates in a reasonable period of time, but it couldn't make up for the fact that that cook was messy, lazy, non-communicative and unwilling to work alongside the rest of the crew without telling everyone else how to run their stations. I don't want to be that cook, ya know?

We managed to break down dinner, cook happy hour, and do our big Tuesday cleaning project (break down the front and back ranges, change out the drip pans and scrub the burners with highly caustic grill cleaner) and still get done before 1AM. I indulged in a whiskey with a Pilsner back, ran for the bus, and found myself falling asleep to Gillian Welch's gorgeously depressing album Time (The Revelator) through my good headphones.

Wednesday morning I woke up, every muscle in my body aching, feeling dehydrated and nursing a wicked pain in my neck, jaw and temple thanks to my TMJ acting up overnight. Wednesdays are the days I go into work and trail the AM kitchen manager on my own time, and for a moment on Tuesday night I thought about calling off for Wednesday. But I felt I'd just be further letting myself and everyone else down, so I dragged myself out of the house and found myself back at work.

My first task upon arrival was to clean and dice two large Lexans of rhubarb for jam, and it turns out there's really nothing better to soothe a frail and scrambled soul than cutting something easy and gorgeous over and over again, watching the dice pile get bigger and bigger.


hearty stalks

Rhubarb: Jam
pretty pile

I also tasted raw rhubarb for the first time and it's as if a light bulb "dinged": I suddenly got why people were so into rhubarb. I stood in the prep kitchen, cleaning and cutting and dicing, imagining where these hearty stalks grew, running my hands through my pile of clean cuts. I felt like a kid in a playground, discovering worms in the dirt and finding shiny rocks.

We did the math on the rhubarb-orange jam recipe, and since I know you were wondering what 39 cups of sugar looks like:



I have this overwhelming desire to sit in that bowl, preferably down a snowy hill.

Macerating rhubarb
Macerated rhubarb is the jam, y'all!

Once the rhubarb was put away, we pulled out the whole lamb we get in every Wednesday and chef broke it down into primals in a speedy fashion, as always. I'm just now getting to the point where I'm breaking down the legs without having to ask where to start or what to do every time. I'm slow at it, but it's starting to feel more natural. Butchery is so visceral and physical, and I love it for that.

I left work yesterday afternoon feeling uplifted, something I had almost forgotten cooking could do for me. It's positively lovely to have that balance.

Monday, March 29, 2010

Pushing through, with apologies in advance for rambling

Has it really been a month and a half since I last wrote? I feel pretty sad about that. Dear neglected blog and whoever is out there reading this, you deserve better.

I notice that besides the times I feel inspired to write positively, I always turn to writing in times of frustration or unhappiness. So it's no coincidence I'm here since today could qualify as the worst day I've had in a long time. Service itself was totally fine and I honestly felt good about the food I put out, but sometimes all the other elements of the day just pile up and pile up until you've just about had it. I'll spare you the minutiae of this really lame day, but you could say I'm learning to push through the shit, function properly for service, and not take whatever bullshit I'm feeling out on my coworkers. At least I'm hoping that's the case. If we continue to stay as busy as we have been, I definitely need to hone the marathon-readiness.

And can I just say I feel really fortunate to be working at a place that's staying so busy? It's always a good thing to be busy, and I love a fast service, but when you're selling double the amount of every dish off your station of what you usually do, there's a lot of hustling involved to make sure you're not cutting corners or shorting people on a good dining experience. Add to that a lot of really dumb shit and I come home feeling like I want to sit in a hot bath for a week. Or cry. Or both.

It's been a pretty unusual month for me, actually. My sister just moved to Brooklyn a few weeks ago, and in the weeks prior to her move I took my weekends to visit her in Seattle and help her pack. I also worked a couple of days at my old restaurant since they were a little short-staffed, and I have to say it was really fun to be back in the old joint. The front of house staff is virtually the same, and there were plenty of people in the kitchen with whom I was already familiar. It was great to be around all those familiar faces, and I loved seeing what the new executive chef is up to, and the differences in the way the kitchen is run now. They're doing a pretty killer job.

Speaking of killer jobs, I recently added a once-weekly shift at another great restaurant in town on top of my current job. It's a totally different kitchen, and I'm working a day shift that starts at 8AM (gasp! I know!). Though I've only been there a few days, I'm really happy with the change in pace and the fact that I'm learning new stuff on top of the stuff I'm already learning at my current place. Can I say "stuff" again? What is "stuff" anyway?

Okay. This incoherent rambling probably means my ass is ready for bed. I promise I'll make more sense next time.

Wednesday, February 10, 2010

Burger Redemption

My relationship with burger cookery got off to a rocky start.

One day last spring at my old job, right before happy hour started, my sous chef decided on a whim to move the very popular burger pickup to my station. Though I was cooking steak, lamb, pork and poultry at that point, I'd never temped a burger in my life and, frankly, I had no desire to. Burgers were cooked to order in saute pans, so the far more skilled saute cook had been picking them up for the more than six months that I'd worked there. I'd watch him fire several 10 burger pickups in a row at peak happy hour rush, holding it together but starting to break a sweat, and I'd be so, so happy it wasn't me.

...Until suddenly it was me. After a minute or so of angry silence and stunned shock on my part, I had about 10 minutes to rearrange all my mise and try to figure out what the hell I was doing. I was so livid about this last-minute change, I was on the verge of tears. It made me even angrier that the other cooks took to taunting me about it, and when they realized through my silence that I was genuinely upset, the sous helped me take my station apart and put it back together, somehow cramming six new 9th pans, a 6th pan and two 3rd pans into my already-crowded station.

Like anything in the kitchen, I just got to it. Fake it 'til ya make it, as they say. I started to get a feel for temping burgers, and fortunately my first day as burger lady wasn't insanely busy so I didn't go down in flames.

(I did, however, go home that night and cry myself to sleep. Don't tell anyone, okay?)

Even though I'm still convinced it was really shitty to give me the burger pickup with no warning, it was probably one of the best things that's happened to me so far as a cook. My sous chef was no dummy. I got better at multi-tasking real fast out of sheer necessity, and I was working harder than I ever had. The days when I cooked dozens of happy hour and bar burgers while firing dinner tickets at the same time and managed to do a decent job, I went home feeling pretty good about myself.

But I also had a fair amount of resentment toward the burger pickup. Maybe it was because it felt like an interference when I was already temping five proteins and picking up several other dishes. Maybe it was the fact that burgers were commonly fired at the end of the night. The countless number of times that we were on the verge of closing and a burger ticket came in, oftentimes after our official closing time... I let the resentment build up.

I had a lot of burger anger.

I bitched at bartenders who fired late burgers, as if they had gone out of their way to inconvenience me, which, of course, they hadn't. It's a fact of life as a cook--you'll get tickets at the end of the night, sometimes after closing time, and even though you're all wrapped up and ready to bounce, you have to stay and finish your job. I didn't see it that way for a long time, until well after I left that kitchen. Late tickets are never fun, but getting mad about it doesn't exactly help.

About a month ago, I moved over to the grill station at my current restaurant. We have an extremely popular burger that we grind in-house, and I used to come in all the time before I ever worked there to get a burger after work. It comes off the grill, so I've been working some burger action as of late. I was worried that I'd be out of shape for meat station, and I am a little, but I found that it's like riding a bicycle. Getting back to it wasn't as hard as I thought it might be.

I told myself one thing before I started on grill station, however: I would not let myself have burger anger. I volunteered for the job, I wanted grill station, and there's nothing worse than a cook who works from a place of anger. Seriously.

There's a reason that grill cooks tend to be the surliest of the bunch: They're standing in the hottest part of the restaurant for hours at a time, smoke wafting in their faces, maneuvering multiple proteins between the hot and cool spots on the oft-temperamental grill, and likely slangin' some major burgers. By the end of the night your skin has a fine coat of smoke and grease and sweat. It ain't glamorous, that's for sure.

But telling myself that one thing, no burger anger, has made the busy happy hours go pretty smoothly so far. Cooking without anger is something I never thought I'd have to make a conscious effort to do, as I'm not exactly an angry person, but when you're doing the same thing dozens of times a day, day in and day out, it's easy to see how the tedium and the constant buzz of the ticket printer can wear at you. I haven't been on grill that long yet, but I'm doing my best to watch my temperament this time around.

I don't want to cook out of anger. This job is too good to waste on that.

Saturday, January 23, 2010

Finely Aged

I got a call from my mom this morning voicing some concern over my mention of her 60th birthday in my previous post. She was worried I was stating it in more of a "Wow, my mom is old!" manner than what I really meant: I think it's simply amazing and awesome that she's lived 60 years of life and she's still so young at heart. My mom is one of the wisest, strongest and most humble people I know, and I'm fortunate that I have a concrete role model to show me what it means to struggle through seriously unforeseen hell and come out on the other side more alive and vibrant than you were before. I doubt anyone would guess she was 60 upon meeting her.

Mom in the Blue Ridge Mountains
Christine in the Blue Ridge Mountains in fall

I guess commenting on her age came so easily to me because I think about my own age quite a bit in context to my work. Last year I turned 29, and every day I'm surrounded by people who are many years younger than me, yet have been in the industry for many more years than I have. I've gotten used to most of my bosses being younger than I am, but it doesn't bother me because what matters in the end is experience. We joke about my age sometimes, and I'm amused to find myself explaining to my coworkers in their early 20's what Thundercats and the Care Bear Stare meant to me. It's quite a thing in our industry that some of the best chefs out there are 25-year-olds who have been cooking for 8 or 10 years.

Not that I was always comfortable with my age. When I first considered cooking professionally I was highly conscious about the fact that I was getting a late start. I looked around at the fresh-faced, straight-out-of-high-school kids in my culinary school class and I won't deny I felt a tinge of the weight of age. The thought crossed my mind, 'How am I going to keep up?' The harder I worked, however, and the deeper I got into the industry, the more I realized a couple of things: First, how glad I was to have had some years of living before I made a career choice. I've mentioned this before, but I'm certain I wouldn't be as put-together about my work life if I had started this insane job 10 years ago. And secondly: I feel young. I think this has something to do with the fact that my surgery was a rebirth for me. It was like I was given a chance to hit the "Restart" button.

I credit my mom with giving me context. Seven years ago my dad died in an accident and left my mom with a small business on the brink of bankruptcy thanks to an industrial depression. She literally became president overnight. She was thrust into the limelight and suddenly had the weight of an entire company and 20 years worth of my dad's work experience dropped on her shoulders. It was a ludicrously tough hill to climb that I will never fully comprehend, and to be honest there's a part of me that doesn't want to know. In seven years my mom completely turned the company around and then some; last year she was on the cover of a widely-circulated business journal as a success story in her industry, and was listed in the top 50 fastest growing women-led companies in North America. She looks younger and more vibrant now that she did 10 years ago.

The most stunning and possibly unusual part of it all is I've never once heard my mom complain. Not once. She's never been a complainer by nature, but if there were any excuse to complain, I think this would be a pretty good one. Not only that; she thinks it's weird that there's so much fuss over her success. Before my dad died she rarely met clients, never went on business trips, and took care of accounting and the behind-the-scenes paperwork. Three days ago she left the house at 5:30AM to drive four hours to a business meeting that ended at 2PM, after which she drove another two hours to the Charlotte airport to take a 6PM flight with a layover to New Orleans for an industry conference, flying back to Charlotte 36 hours later and driving another two hours home. This kind of travel is not out of the ordinary for her. When I talked to her this morning she was chipper as usual and praised the meetings and flights and drives for being smooth and on time.

Context, y'all. Context. If I have even half the strength that she does, I'm certain I can accomplish what I want to in my career and in my life.

She'll probably call me again after she reads this to tell me that she doesn't see what the big deal is. My mom is the youngest 60-year-old I know, and I wouldn't be where I am without her.